FAQ

Frequently Asked Questions 

At ABC Restoration, Inc, we have extensive knowledge in the field of restoration. No matter what you're dealing with, we have the necessary skills, training, and experience to revive your property. Additionally, we are committed to sharing our knowledge with our customers, helping them to understand the restoration process better. You can count on us to guide you through every step and provide detailed guidance for your specific situation. 

Below, you'll find the answers to some commonly asked questions about restoring properties after water, fire, storm, and mold damage. 

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  • Mold & Fungal Restoration

    • What are the signs of mold growth in a property?

      Signs of mold growth in a property include visible mold patches (which can appear in various colors like black, white, green, or yellow), a musty odor, and excessive humidity. Other indicators might include peeling wallpaper, water staining or discoloration of walls, and condensation on windows. Furthermore, if you have an unexplained increase in respiratory symptoms, you may be suffering due to mold growth.

      If you notice any of the above signs or suspect you have a mold issue, reach out to our team to discuss your mold mitigation and remediation options.

    • How dangerous is mold to human health, and what are the potential risks associated with exposure?

      Mold can pose significant health risks, particularly to individuals with allergies, asthma, or compromised immune systems. Even in those without respiratory conditions, exposure to mold spores can lead to health issues, allergic reactions, and, in severe cases, fungal infections. It's crucial to address mold issues promptly to safeguard health and well-being.

  • Storm Damage Restoration

    • What types of storm damage do you specialize in repairing?

      Here in Houston, we are not strangers to extreme weather. At ABC Restoration, Inc, we specialize in repairing various types of storm damage, including damage caused by heavy rain, hurricanes, tropical storms, floods, hail, strong winds, and lightning strikes. Our team is equipped to handle all types of storm damage, including roof damage, broken windows, water intrusion, flood damage, mold damage, and other storm-related issues.

    • How do you address structural damage caused by storms, such as fallen trees or debris?

      To address structural damage caused by storms, including issues like fallen trees or debris, we first conduct a thorough assessment of the property to evaluate the extent of the damage. When necessary, we take immediate measures to secure the property. We then develop a detailed repair and restoration plan, presenting you with all your options. We then proceed with debris removal so that we can then perform all necessary structural repairs.

      Our meticulous approach helps to ensure your property is safe and secure. Our aim is to restore not only the functionality but also the integrity of your property.

  • Fire Damage Restoration

    • How soon should I contact my insurance company after a fire?

      You should contact your insurance company as soon as possible after a fire. Prompt communication allows for quicker claims processing and can facilitate the start of the restoration process. Document all damages thoroughly with photos and a written account to expedite your claim.

    • How long is the fire restoration process?

      The length of the fire restoration process can vary greatly depending on the severity of the damage, the size of the property, and the restoration methods used. Generally, it can take anywhere from a few days to several months to fully restore a property after a fire.

    • What services do you offer for fire damage restoration?

      Our fire damage restoration services encompass a comprehensive approach, including soot and smoke removal, cleaning of all surfaces, odor elimination, mold mitigation, cleaning and sanitation, and structural repair. Our team can also recommend and install fire mitigating appliances for your home to help reduce the chance of extensive fire damage in the future.

  • Water Damage Restoration

    • If my property experiences water damage, what are my first steps?

      If your property experiences water damage, the first step is to ensure the safety of all occupants. If the damage is due to a plumbing flood, shut off the main water supply to prevent further damage. Then, contact a reputable water damage restoration company, like ABC Restoration, Inc.

      We also encourage you to take photos of the situation from all angles for possible insurance claims and call your insurance provider to learn what may be covered by your plan.

    • How long does it take to dry out water damage?

      The timeframe of the drying process can vary depending on the extent of the damage, the materials affected, and the humidity levels within the environment. For example, a property suffering from significant water damage due to a plumbing flood or firefighting efforts may take a week or more to dry thoroughly.

    • How does ABC Restoration, Inc clean up and restore water damage in residential and commercial properties?

      ABC Restoration, Inc employs a systematic approach to cleaning up and restoring water damage, which includes water extraction, dehumidification, and sanitization. We also provide reconstruction services, helping you repair and rebuild damaged structures throughout your property.

      Our team uses tested, state-of-the-art equipment and methods to ensure your property is dried and repaired thoroughly, preventing further issues such as mold growth.

  • About ABC Restoration

    • What types of restoration services do you offer in Houston?

      We offer comprehensive restoration services, including water damage restoration, fire and smoke damage restoration, mold remediation, and storm damage repair. Our team is equipped to handle both residential and commercial properties.

    • How quickly can you respond to an emergency in Houston?
      We provide 24/7 emergency services and aim to respond within an hour to minimize damage and begin the restoration process as soon as possible. Your safety and swift recovery are our top priorities.
    • Are your technicians certified and insured?

      Yes, all our technicians are fully certified and insured. They undergo rigorous training to ensure they meet industry standards and provide the highest quality service.

    • How long does the restoration process take?
      The duration of the restoration process depends on the extent of the damage. Minor damage can take a few days to fix, while extensive damage may take several weeks. We provide a detailed timeline after our initial assessment.
    • Do you work with insurance companies?
      Yes, we work directly with your insurance company to streamline the claims process. Our team helps document the damage, prepare necessary reports, and communicate with your insurer to ensure a smooth and hassle-free experience.
    • What measures do you take to prevent future damage?
      Alongside our restoration services, we provide preventive measures such as moisture detection, structural drying, and recommendations for home improvements to prevent future damage. Our goal is to restore your property and enhance its resilience against potential disasters.
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