Restoration Frequently Asked Questions

Answers to Your Water, Mold, & Fire Damage Questions

At ABC Restoration, Inc., our Houston restoration experts are committed to providing the highest level of service to our customers. We are dedicated to helping you recover from any disaster and get your property back to its previous condition as quickly as possible. We understand that you may have a number of questions about the restoration process and what you can expect. For your convenience, we have provided answers to some of the most frequently asked questions we receive.

Call (281) 336-1888 to learn more about our restoration services!

How Long Does Restoration Take?

Each situation is unique, so it is difficult to say exactly how long restoration will take. The length of time the process takes depends on a number of factors, including the extent of the damage, the type of damage, the size of the area affected, and more. For example, a small area of water damage might take just a few days to clean up and dry out, while a large area of fire damage could take several weeks or longer to restore. Once we have assessed the damage and determined the type of restoration needed, we can provide you with a timeline for the process.

How Much Does Restoration Cost?

Like the length of time the restoration process takes, the cost of restoration depends on a variety of factors, including the extent of the damage, the type of damage, the size of the area affected, and more. The best way to determine the cost of restoration is to schedule a consultation with our team. We can assess the damage and provide you with an accurate estimate.

How Do I Pay for Restoration?

At ABC Restoration, Inc., we understand that you may be concerned about how to pay for restoration, especially if you are dealing with the aftermath of a disaster. That is why we work with all insurance companies to help you file your claim and get the coverage you need. We can even bill your insurance company directly so you don’t have to worry about paying out of pocket. If you do not have insurance or if your policy does not cover the cost of restoration, we can work with you to find a solution that meets your needs and your budget.

What Should I Do After a Disaster?

If you have experienced a disaster, such as a fire, flood, or storm, it is important to take the following steps:

• Ensure your safety: If there is a fire or another type of emergency, evacuate your property immediately and call emergency services. If your property has been flooded, make sure the electricity is turned off before entering. If you have been affected by a storm, make sure it is safe to go outside before leaving your property.
• Call a restoration company: As soon as it is safe to do so, call a restoration company to begin the cleanup and restoration process. The sooner you call, the sooner we can start cleaning up and the less damage there will be.
• Document the damage: Before you begin cleaning up, take photos or videos of the damage for your insurance company. This will help ensure you get the coverage you need.
• Do not throw anything away: Even if something is damaged beyond repair, do not throw it away until your insurance company has had a chance to assess the damage.
• Do not attempt to clean up or restore your property on your own: Restoration is not a DIY job. It requires specialized tools, equipment, and training to be done correctly. It is also important to note that some types of damage, such as mold, can be hazardous to your health. It is best to leave the cleanup and restoration to the professionals.

How Do I Choose a Restoration Company?

When choosing a restoration company, it is important to look for a company that is licensed, certified, and experienced. You should also look for a company that is available 24/7 and offers emergency services. This is important because disasters can happen at any time and the sooner the cleanup and restoration process begins, the less damage there will be. Additionally, you should look for a company that has a good reputation and positive customer reviews. This will help ensure that you receive the highest level of service.

What Does a Restoration Company Do?

A restoration company is responsible for cleaning up and restoring a property after a disaster, such as a fire, flood, or storm. This includes removing any standing water or moisture, drying out the property, cleaning up any debris, repairing any damage, and restoring the property to its previous condition. A restoration company can also work with your insurance company to help you file your claim and get the coverage you need.

What Is the Restoration Process?

The restoration process depends on the type and extent of the damage, but it generally consists of the following steps:

1. Inspection and assessment: The first step in the restoration process is to inspect the property and assess the damage. This will help determine the type of restoration needed and the extent of the damage.
2. Water removal and drying: If there is standing water or moisture, it needs to be removed and the property needs to be dried out as quickly as possible. This will help prevent further damage and the growth of mold and mildew.
3. Cleaning and sanitizing: Once the property is dry, it needs to be cleaned and sanitized to remove any dirt, debris, bacteria, viruses, mold, and other contaminants. This will help ensure that the property is safe and healthy.
4. Repair and restoration: After the property has been cleaned and sanitized, it needs to be repaired and restored. This may include replacing drywall, flooring, cabinets, and other building materials, as well as painting, refinishing, and more.
5. Content restoration: If any of your personal belongings have been damaged, they will need to be cleaned, repaired, and restored as well. This may include furniture, electronics, clothing, documents, and more.
6. Final inspection: Once the restoration process is complete, the property needs to be inspected to ensure that all of the damage has been repaired and the property is safe and healthy.

What Types of Damage Can Be Restored?

At ABC Restoration, Inc., we are proud to offer a full range of restoration services to our customers. We can restore any type of damage, including water damage, fire damage, storm damage, mold damage, and more. No matter what type of damage you are dealing with, you can count on us to provide you with the highest level of service.

How Can I Prevent Damage to My Property?

While it is not always possible to prevent damage to your property, there are a number of steps you can take to help reduce the risk:

• Install smoke detectors and carbon monoxide detectors: Smoke detectors and carbon monoxide detectors can help alert you to a fire or a gas leak so you can get to safety and call emergency services.
• Install a fire sprinkler system: Fire sprinkler systems can help put out a fire before it spreads and causes extensive damage.
• Install a sump pump: A sump pump can help prevent water damage by removing any excess water that may be in your basement or crawl space.
• Install a water leak detection system: A water leak detection system can help alert you to a leak before it causes extensive damage.
• Keep gutters and downspouts clear of debris: Gutters and downspouts that are clogged with leaves, twigs, and other debris can cause water to back up and damage your roof, siding, and foundation.
• Trim trees and bushes: Trees and bushes that are too close to your property can cause damage to your roof, siding, and foundation.
• Insulate pipes: Insulating pipes can help prevent them from freezing and bursting during the winter months.
• Keep your property well-maintained: Regular maintenance can help prevent damage to your property. This includes cleaning your gutters, trimming trees and bushes, replacing missing shingles, sealing cracks and gaps, and more.
• Check your appliances: Appliances that are old or in poor condition can cause a fire or a flood. It is important to check your appliances regularly and replace any that are not working properly.
• Check your roof: Your roof is your property’s first line of defense against the elements. It is important to check your roof regularly and repair any damage as soon as possible.
• Check your plumbing: Plumbing leaks can cause extensive water damage. It is important to check your plumbing regularly and repair any leaks as soon as possible.
• Check your electrical system: Faulty wiring can cause a fire. It is important to check your electrical system regularly and repair any issues as soon as possible.
• Be prepared: It is important to have an emergency plan in place so you know what to do in the event of a disaster. This includes knowing where your shut-off valves are, having a fire extinguisher on hand, and more.

What Is Mold Remediation?

Mold remediation is the process of removing mold and preventing it from returning. Mold can be hazardous to your health and cause extensive damage to your property. If you suspect that you have mold, it is important to call a professional mold remediation company as soon as possible. At ABC Restoration, Inc., we use state-of-the-art equipment and techniques to safely and effectively remove mold from your property and restore it to a safe and healthy condition.

What Is Asbestos Abatement?

Asbestos abatement is the process of removing asbestos from a property. Asbestos is a naturally occurring mineral that was used in a variety of building materials until the 1980s. When asbestos-containing materials are damaged or disturbed, they release fibers into the air that can be hazardous to your health. If you suspect that you have asbestos, it is important to call a professional asbestos abatement company as soon as possible. At ABC Restoration, Inc., we are licensed and certified to safely and effectively remove asbestos from your property.

What Is Biohazard Cleanup?

Biohazard cleanup is the process of cleaning and sanitizing a property after a traumatic event, such as a crime, a suicide, an unattended death, or an industrial accident. Biohazardous materials, such as blood, bodily fluids, and other biological substances, can be hazardous to your health and cause extensive damage to your property. If you are dealing with a biohazard, it is important to call a professional biohazard cleanup company as soon as possible. At ABC Restoration, Inc., we use state-of-the-art equipment and techniques to safely and effectively clean and sanitize your property.

What Is Contents Restoration?

Contents restoration is the process of cleaning, repairing, and restoring your personal belongings after a disaster, such as a fire, flood, or storm. At ABC Restoration, Inc., we understand that your personal belongings are important to you. That is why we offer professional contents restoration services. We can clean, repair, and restore a wide range of items, including furniture, electronics, clothing, documents, and more. We use state-of-the-art equipment and techniques to safely and effectively restore your personal belongings to their previous condition.

What Is Pack Out & Storage?

Pack out and storage is the process of packing up your personal belongings and moving them to a secure facility while your property is being restored. This is done to protect your personal belongings from further damage and to make it easier to clean and restore your property. At ABC Restoration, Inc., we offer professional pack out and storage services. We can carefully pack up your personal belongings and move them to our secure facility. Once your property has been restored, we can move your personal belongings back in and help you get settled.

What Is Reconstruction?

Reconstruction is the process of repairing and rebuilding your property after a disaster, such as a fire, flood, or storm. At ABC Restoration, Inc., we offer professional reconstruction services. We can repair and rebuild a wide range of structures, including walls, ceilings, floors, cabinets, and more. We can also work with your insurance company to help you file your claim and get the coverage you need.